What customers check before they visit

When someone looks up a local business, they're usually trying to answer a few simple questions, quickly and on a phone.

Are you open?

Opening hours on Google, your website and your social profiles should agree. If they don't, people assume the worst, or call a competitor whose hours are clear.

Where are you, and how do I get there?

A correct map pin, a full address and directions that work. For many businesses this matters more than anything else on the page.

What do you offer, and roughly what does it cost?

A readable menu, a clear service list or a price guide. Customers don't need every detail, but they need enough to know you're right for them.

How do I take the next step?

Call, book, order, message or visit. Whatever it is, it should be one tap away and obvious.

Do you look trustworthy?

Recent photos, a tidy profile and a website that loads properly all count. None of it has to be elaborate, but it does have to look cared for.

If you're not sure how your business does on these, ask us for a free check.