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/Illustration: a mobile-first website

  • Websites
  • Online menus
  • Booking and reservations
  • Online ordering
  • Google and local search
  • Social media presence

We make good
businesses easy
to chooseonline.

/We check what customers see when they look you up, then fix what's in the way: your website, menu, booking, ordering and how you show up in search.

Designed with
purpose, built
to last.

/Good design is more than how something looks. It's whether a customer can find you, understand you and act, in seconds, on a phone.

  • #MobileFirst
  • #NoGuesswork
  • #FixedScope
  • #YouApprove
  • #BuiltToLast

Digital presence check

One of many

  • Found on Google Maps

    Name, hours and photos match

  • Website loads on a phone

    Text readable without zooming

  • Clear next step

    Call, book or order in one tap

  • Menu or services online

    Not a photo of a paper menu

  • Booking or ordering

    Without a phone call

  • Search basics

    Title, description, local listing

Unknown stays unknown until someone checks it.

Example of the checks Malfen records when researching a business.

Our services

What we fix

/Each service starts from what we find when we look at your business the way a customer does.

Our work

/The kind of work we deliver. Illustrations, not client projects: case studies are published only with permission.

  • /Websites

  • /Online menus

  • /Social presence

See what we build

The free check

In plain language

We look at six things customers notice first and score each one. You see what's working, what's costing you customers and what we'd fix first.

  • Checked by a person, not a bot
  • Nothing guessed: unknown stays unknown
  • Yours to keep, whether or not you hire us

Example report

A café, before any changes

Illustrative figures showing the format of a free check

45

overall, of 100

  • Google listing

    Good

    Complete, but photos are old

  • Website on a phone

    Fix first

    Text too small, slow to load

  • Clear next step

    Fix first

    No call or booking button

  • Menu or services online

    Needs work

    Photo of a printed menu

  • Booking or ordering

    Fix first

    Phone calls only

  • Social profiles

    Needs work

    Active, hours missing

Every check ends with the three changes we'd make first, in plain language.

Process

How working with us goes

  1. 01

    We look first

    Before we pitch anything, we check how your business appears on Google, on your website and on social media, the way a customer would.

  2. 02

    We show you what we found

    A short, plain-language summary: what works, what's costing you customers, and what we'd change first.

  3. 03

    We agree a fixed scope

    A written proposal with a clear price and timeline. No surprises later.

  4. 04

    We build and launch

    You review and approve every stage in your own client portal.

  5. 05

    We keep it working

    Updates, fixes and improvements as your business changes.

Businesses we know well

All industries

From our notes

All insights

Want to know what customers see?

/Send us your business name and city. We'll check it and reply with what we found, whether or not you work with us.

Ask for a free check